Reply Tracking Quick Start

Reply tracking is a great way to monitor what happens after you've sent out a campaign.

Here's how reply tracking works:

Step 1:

Before you begin, you must make sure you are logged in to the MPZMail control panel. If you don't already have an account you can create a free account.sign_in_page.PNG

Step 2:

Once logged in you can go to Company Profile on the top right-hand side using the drop down bar.Capture.PNG

Step 3:

You will then need to go to Reply Tracking and then Add Mailbox.reply_tracking.PNG

Step 4:

You then need to add the Email Address, Username, Password, Host and Port then click Save.This is similar to when you set up a new account on a mobile device we ask for all the same information.

add_mailbox.PNG 

You're Done!

Congratulations. Now you've added the new mailbox you all set up ready to track your replies! What happens now is our system will monitor your inbox all day to track replies from customers and gather data.

Now that you're connected by viewing any campaign you can see any time someone has replied.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us